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Our Returns & Refunds Policy

Customer satisfaction is just as important to me as creating raku art itself! I do accept returns provided:

1) the item is received by me in the same condition as when it was originally shipped

2) I am contacted within 14 days following customer’s receipt of item. The customer is responsible for the cost of return shipping.

Upon receipt of returned item in original condition, I will issue a full refund to the customer.